Frequently Asked Questions (FAQ)

General Enquiries

Please feel free to call us on 011 450 1614 or email us on [email protected].

Order Enquiries
Please email your order reference number along with your enquiry to our orders team on [email protected] any enquiries related to your online order.
Can you assist us with donations?

We get requests like this on a daily basis. However, we are have fully committed ourselves to a hand full of animal charities that we focus all our donations to, this is the only way we can make a real difference in the welfare of animals.

How do I become a stockist?
Please see link below for the retail application form as well as an easy-to-complete online submission form to which will be sent through for head office to review: https://yankeecandlesa.co.za/retail/
What payment options can I use when ordering online?

Card

We accept MasterCard and Visa (worldwide).

EFT

Simply checkout your online order and select SiD Instant EFT.

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